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iRC3220 BootROM firmware


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#1 Kneih Lim

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Posted 09 February 2012 - 04:26 AM

I'm technician.

Our company bought a used iRC3220N with a print controller module (Fiery C1 V.2). The wholesale cheated that it can work as network printer.

The copier works fine but we can not connect the printer module to network. The C1 connected to main copier and can do test print & color test chart (from C1) very fine. To connect C1 to network (streight through LAN cable) I can not even ping the C1. Testing connect C1 with cross cable with laptop, I can ping the C1 with "limited connection" that's all I can do with it.

I was told that the problem is "we got wrong BootROM". We got N bootROM whlist the C1 must be used with C type bootROM.

I've SST tool (V4.52) but don't have firmware to flash the bootROM from type N to Type C (if my understanding was not wrong). I consult irc 3200 SM but not sure it's applicable to iRC3220 or not. The manual said that BootROM ban be flash (to upgrade) so I assumed that it should be OK to flash it to be C type.

I tried to download some iRC 32XX SM, PC from library to study or even try to download firmware but seems I don't have permission to access those information. Please advise how to get permission to download those manuals. I'd also need iRC 3220C firmware to download to the copier to flach the BootROM to be type C.

Please advise how or where to get the correct firmware. All advises and assistances will be great appreciated. Please PM or mail to me kneih@yahoo.com

Thanks in advance,

Kneih

#2 lkrsardis

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Posted 09 February 2012 - 06:56 AM

You can buy a "C" boot rom from any Canon Dealer or from https://www.nwrsinc.com/index.asp

#3 lostintexas

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Posted 09 February 2012 - 07:19 AM

Its not an easy thing to flash an "C" bootrom to an "N" bootrom and back. It can be done with an eeprom programmer but the SST is not capable of doing it.

Like LKR mentioned, you can buy them online or I am supprised the wholesale company did not just mail you one.

If its an "N" device. why not just take off the imagepass.

#4 Kneih Lim

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Posted 09 February 2012 - 11:53 AM

View Postlostintexas, on 09 February 2012 - 07:19 AM, said:

Its not an easy thing to flash an "C" bootrom to an "N" bootrom and back. It can be done with an eeprom programmer but the SST is not capable of doing it.

Like LKR mentioned, you can buy them online or I am supprised the wholesale company did not just mail you one.

If its an "N" device. why not just take off the imagepass.
Thanks for all advises. To buy C BootROM is also being considered but at lower priority. It costs us 1/3 of the whole machine cost. Anyway, I don't know the P/N of C BootROM as well. This's the reason why I've tried to download iRC3220 part catalog but don't have permission to do so.

If its an "N" device. why not just take off the imagepass. This sounds like that the N device can be "network printer" by taking out 'imagepass C1", correct? If so, please advise how to get it done?, Do I have to install any drivers to the computer? If so, please advise.

We are electronics engineer. We have programming device to program (write) PROM, EPROM, EEPROM (all in single chip mode) but don't have socket to write dual-chip module.

THis question just for knowledge:- If SST can upgrade BooTROM (for example from V70.01N to 72.03N) To do so, the upgrading procedure are:-
1. to erase (V70.01N contents inside) EEPROM module then,
2. to write newer content (V72.03N) to EEPROM to make its contents to be new version.

If my above assumption is correct, Why not we can not write (flash) the content of C BootROM in to it, unless there is check & verify process to prevent engineer not to write (flash) with wrong type firmware. Is this assumption true?

If my assumptions above is not correct, please kindly correct my understanding.

Thanks in advance,

Kneih

#5 lostintexas

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Posted 09 February 2012 - 12:07 PM

The SST checks to see what type of rom is installed.

If you had the image file and the right socket/programmer you could program it. People do it all the time.

The SST uses a crossover cable when updating the machine in the field.

#6 lostintexas

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Posted 09 February 2012 - 12:15 PM

If you can print test pages from the imagepass then the copier is working fine. There is something on your network settings that is not right

#7 lostintexas

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Posted 10 February 2012 - 08:10 AM

Here, download :


http://www.usa.canon...versAndSoftware

And

http://w3.efi.com/cws5/

Restart your print server and watch the screen. (Hit the arrow to the right till you get to the printer tab)

Watch the screen for when it says "Enter Setup?" Answer yes.

Set the unit to the IP scheme you desire. If for example you have an 192.168.0.? scheme I would set it to 192.168.0.32 just to have the model in the IP scheme.

reboot the server and save your setting binding TCP/IP to ethernet.

Log in with command workstation and finish setting up your print server.


Print happy faces.

#8 lkrsardis

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Posted 10 February 2012 - 08:39 AM

On a side note. Make sure that the ethernet cable from the C1 to the copier is a crossover cable.

#9 Kneih Lim

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Posted 11 February 2012 - 07:24 AM

Yes, confirm it is cross cable.
On testing with cross cable from laptop to C1 (the left RJ-45 port) I can ping the C1 (got limited connection. I'll try setting as fixed IP to see any different whilst still seeking C BootROM P/N.

Thanks for all your helps

Kneih

#10 lkrsardis

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Posted 11 February 2012 - 09:38 AM

Try changing your ethernet adapter duplex and speed to 100mbps-half duplex. Your adapter may be set to auto negotiate and on rare occasions I've seen this to be a problem.

#11 lostintexas

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Posted 11 February 2012 - 05:55 PM

View PostKneih Lim, on 11 February 2012 - 07:24 AM, said:

Yes, confirm it is cross cable.
On testing with cross cable from laptop to C1 (the left RJ-45 port) I can ping the C1 (got limited connection. I'll try setting as fixed IP to see any different whilst still seeking C BootROM P/N.

Thanks for all your helps

Kneih

the c rom part number is FG3-3130-000 but I do not understand what you mean by fixed IP?

https://www.executiv...asp?item=545308

You want to set the imagepass to a static IP but you will not be able to ping the copier through the imagepass controller. if you are setting the IP through additional funtion ->system settings->network settings you are in the wrong place and the copier is set up wrong.

#12 lostintexas

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Posted 11 February 2012 - 06:04 PM

IF this has an "N" bootrom I still do not understand why you just do not pull the imagepass off and set it up.

.look and make sure you have the added ram and a resolution board installed.
set IMG-cont to 1.

IMG-cont -1 is for an embeded print controller while img cont -3 is for a imagepass controller.

http://www.usa.canon...versAndSoftware



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