11 replies to this topic

[erwin]

at first my machine has an e0013-10 error code..i checked the waste toner and cleaning unit..i found a paper stuck in the pipe.. the error goes...but the machine is always having a jammed indication..even w/o paper in the machine...i switch off the machine from the panel then switch on then the machine resets and the jamming will go BUT.....machine in indicates PLEASE WAIT WARMING UP...BUT FUSER IS NOT HEATING AT ALL....WHAT IS GOING TO MY MACHINE.....ALSO..I SWAP ALL BOARDS FROM OTHER MACHINE...BUT ERROR COMES DIFFERENTLY...PLEASE HELLLLLLLLLLLLLLLLLLP..

[lostintexas]

what is the jam code?

[erwin]

jam indicates at the lower and second cassete..please follow my problem because this is my first time to encounter as such..

Edited by erwin, 23 November 2011 - 10:32 PM.

[lostintexas]

to take the waste tube out that section had to be taken apart a large amount. check your connections.


if it is a power on jam check your connections to the DC-Controller.

[erwin]

i check all connections and i found two wires cut from dev unit connector.. but machines from the displays still says" PLEASE WAIT WARMING UP" and no heating at all..

[lostintexas]

most times that is the drawer switch.

If it worked prior to you replacing the tube and now it shows this error, you still have a bent pin or something not plugged in all the way.

[erwin]

it is no longer the pipe that is appearing in the problem.....the prob is the heater ..display is...PLEASE WAIT WARMING UP...BUT HEATER LAMP IS NOT GETTING ON. AND I TESTED ALL THE ELEMENTS INSIDE THE FUSER AND ALL SEEMS TO BE OK...ALSO WHY THERE IS NO ERROR CODE COME IF THE FUSER HAS PROBLEM...PLEASE HELP ...MY BRAIN MELTED ALREADY

[Canon Joe]

First calm down, we ARE trying to help you.
If you had a jam bad enough to get into the cleaning unit, check the connectors for the fixing unit for small scraps of paper.(Both the tray side and frame side)
Next check the voltage for the safety switches. There's two circuits, a 5 vdc and a 24vdc. One will give an open door and the other kills hi-voltage only.The most common thing I've had to cause something like that is the top covet of the finisher not closing COMPLEATLY.

[erwin]

voltage both 5dc and 24dc are ok.....im calm bcoz i know these site have someone to help me....

[Canon Joe]

Sorry t take sp long to get back to you. Rough week..
Lets clear the board and start over.
make sure all the cables on the back side of the copier are in place. Open and close all covers. Go into service mode. Does it show a door warming, or waiting?
Next under Display select Analog. Check if the reading changes when you open the front door and pull out the top tray( fusing unit). It may not change, but there's always hope.
If you get a door warning then you'll need to check the voltages at the DC controller to see if you have a complete circuit. If you don't have the warning we move on.
Reseat connectors J505 & 508 on the dc controller.
Good hunting.

[erwin]

it is ok joe..i am still working on it..but my top priority now are those with lesser problem....so that i will have production....... my employer might fired me...lol...thanks again joe for your pointers....

[erwin]

shookran.... ...arabic for thank you